Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by MINDTITAN OÜ ("Company," "we," "our," or "us"), a limited company registered in Estonia with registration number 14131800.

By accessing our website, using our services, or entering into an agreement with us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Company Information

3. Services Description

MINDTITAN OÜ provides the following services:

• Computer Programming: Custom software development, web applications, mobile apps
• AI & Machine Learning: AI strategy, ML model development, computer vision, NLP
• Business Consulting: Strategic planning, digital transformation, management consulting
• Real Estate Operations: Property management and real estate services in Azerbaijan

4. Website Terms of Use

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website

4.2 Content and Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of MINDTITAN OÜ or its content suppliers and is protected by Estonian and international copyright laws.

5. Service Agreements

5.1 Contract Formation

Service contracts are formed when:

• We provide a written proposal or quote
• You accept the proposal in writing or electronically
• We confirm acceptance and project commencement

5.2 Scope of Work

Each project will be governed by a specific Statement of Work (SOW) or Service Agreement that will include:

• Detailed project specifications and deliverables
• Timeline and milestones
• Payment terms and schedule
• Responsibilities of both parties

5.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete project requirements
• Timely feedback and approvals
• Access to necessary systems and information
• Payment according to agreed terms

6. Payment Terms

6.1 Fees and Payment Schedule

Project fees and payment schedules will be specified in individual service agreements. Unless otherwise agreed:

• Invoices are payable within 30 days of receipt
• Payments may be required in advance for certain services
• Late payments may incur interest charges

6.2 Taxes

All fees are exclusive of taxes. Client is responsible for all applicable taxes, including VAT where applicable.

6.3 Refunds

Refund policies will be specified in individual service agreements. Generally, fees paid for completed work are non-refundable.

7. Intellectual Property

7.1 Client Materials

Client retains ownership of all materials, data, and information provided to us for project completion.

7.2 Deliverables

Upon full payment, client receives the agreed-upon rights to project deliverables as specified in the service agreement.

7.3 Our Intellectual Property

We retain ownership of our methodologies, frameworks, tools, and pre-existing intellectual property used in service delivery.

8. Confidentiality

We maintain strict confidentiality regarding client information and project details. Both parties agree to:

• Keep confidential information secure and private
• Use confidential information only for project purposes
• Return or destroy confidential information upon request

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards.

9.2 Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid for the specific service
• We are not liable for indirect, consequential, or special damages
• We are not liable for loss of profits, data, or business opportunities

11. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, government actions, or other force majeure events.

12. Data Protection and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which complies with GDPR and Estonian data protection laws.

13. Termination

13.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in the individual agreement.

13.2 Effect of Termination

Upon termination:

• Client pays for all work completed to date
• We deliver all completed deliverables
• Confidentiality obligations continue

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the Republic of Estonia.

14.2 Jurisdiction

Any disputes shall be resolved in the competent courts of Estonia.

14.3 Alternative Dispute Resolution

We encourage resolution of disputes through good faith negotiations before resorting to legal proceedings.

15. Amendments

We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any service-specific agreements and our Privacy Policy, constitute the entire agreement between the parties.

18. Contact Information

For questions about these Terms or our services, please contact us:

19. Acceptance

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.